Privacy Notice

Consumers Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals.  We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.  If after reading this notice you have any questions, please contact us at 712-263-5605 or 877-715-2578.

Categories of Information We Collect

Consumers Credit Union Collects nonpublic personal information about you from the following sources:

  1. Information we receive from you on applications or other forms
  2. Information about your transactions with us or others
  3. Information we receive from a consumer reporting agency

Categories of Information We Disclose

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.

Confidentiality and Security

If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.

Consumers Credit Union restricts access to your personal and account information to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic, personal information.

What Members Can Do To Help

Consumers Credit Union is committed to protecting the privacy of its members.  Members can help by following these simple guidelines:

  • Protect your account numbers, card numbers, PIN's (personal identification numbers) and passwords.  Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.

  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons.  If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should be cautious.  Official credit union staff will have access to your information and will not need to ask for it.

  • Keep your information with us current.  It is important that we have current information on how to reach you.  If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.  If your address or phone number changes, please let us know.

  • Let us know if you have any questions.  Please do not hesitate to call us - we are here to serve you!

We do business in Accordance with the Federal Fair Housing Law and the Equal Housing Opportunity Act.

Federally Insured to $250,000